About
About about 20 people of us, building rural fiber.
We are an independent, operator-owned rural fiber ISP. That means nobody above us is telling us to cut support staff to hit a quarterly number. Our job is to build good fiber, operate it carefully, and treat our customers like the neighbors they usually are.
One barn. One splice. One neighbor at a time.
In 2014 we ran our first fiber line to a farmhouse the big carriers wouldn’t touch. A hundred meters of buried single-mode from a pole down a dirt road. It worked.
We haven’t stopped since. Today we serve thousands of rural homes, small businesses, farms, schools, and libraries — all with fiber we own end to end.
We’re still small. We plan to stay that way. Small is how you stay close to the network and close to the people using it.
A note from Walrus
Hi. Thanks for reading this far.
We started Walrus in 2014 because a friend’s farm couldn’t get internet faster than 3 Mbps. The carriers kept saying “next year,” and next year kept not showing up. So we ran fiber out to his barn. Then his neighbor asked. Then her neighbor.
Ten years later we’re still doing it. We’re bigger than we were — there’s about twenty of us now, spread across a few states — but we’re not big. We build fiber ourselves, we splice it ourselves, and when something goes wrong at 9pm on a Tuesday, the person who answers the phone knows your name.
We’re not trying to grow forever. We’re not trying to be the cheapest. We’re trying to be the ISP our neighbors can actually count on. If that’s what you’re looking for, we’d like to meet you.
— The Walrus team
Install crew, support line, network engineers. All of us.
Four small teams. One network.
We’re not going to list everyone by name — we’re small and we want to stay that way, and a public team page would invite the wrong kind of attention. Here’s what we do.
Install & splice crew
8 peopleField operations
The people who show up at your house with a fiber truck. They bury drop, mount ONTs, and usually end up telling you about the best diner on their route.
Support team
5 peopleThe humans on the phone
They answer the phone, they diagnose problems, they remember you. Most of them also swing by installs on busy days.
Network engineers
4 peopleThe quiet ones in the back
BGP wranglers, fiber-planning nerds, people who get excited about new IX fabrics. They keep the lights on and push configs carefully.
Business office
3 peopleBilling, permits, everything else
Not the most glamorous job but easily the most important one. They handle billing, municipal permits, grant applications, and the occasional pothole complaint.
We’re from here. We answer to here.
The network isn’t the whole job. A rural ISP also needs to show up.
Rural schools and libraries
We keep 40+ rural school districts and their libraries connected at gigabit speeds, often at cost. Kids shouldn't lose homework because the DSL dropped again.
Farms and ag co-ops
We work directly with ag co-ops to get farm-to-market fiber in: milking parlors, combine telemetry, greenhouse sensors. The farm runs on internet now.
An actual human answers
Our support line is answered by a person who's worked on your county's network. Usually on the first ring. No phone trees, no offshore scripts.
We don’t hire often. When we do, we hire carefully.
If you’ve run a splicer, tuned a BGP session, or just really want to work with a small team that answers the phone, email us at jobs@walrusinternet.com. We don’t always have an open role, but we read every message.